1. Digital Product Policy

Since AI Prompt Hub provides non-tangible, irrevocable digital goods, we do not issue refunds once the order is confirmed and the product access link has been sent. As a customer, you are responsible for understanding this upon purchasing any subscription on our site.

2. 24-Hour "No-Access" Guarantee

We understand that technical issues can happen. If you have not received your access link within 24 hours of purchase—and our support team is unable to resolve the delivery issue—we will issue a full refund of your purchase price via PayPal.

3. Subscription Cancellation

Your subscription is a one-time payment for a fixed period (3, 6, or 12 months). Access will automatically expire at the end of your chosen term.

• There are no recurring "surprise" charges.
• You do not need to manually cancel to avoid future billing.
• If you wish to terminate your access early, you may do so by contacting support, though no partial refunds will be issued for unused time.

4. Duplicate Purchases

In the event that you accidentally purchase the same subscription twice, please contact us within 48 hours. We will verify the duplicate transaction and issue a full refund for the second purchase.

5. Exceptional Circumstances

We believe in fairness. If there is a major defect in the dashboard interface that makes the prompts completely inaccessible, we will investigate the matter and may offer a refund at our sole discretion.